Reviews

Premier Comfort Services Truly CARES About You!

Our customers are very important to us. At Premier Comfort Services we are proud of our five-star heating and air reviews in Loganville, GA, and also the surrounding areas. We want you to experience complete satisfaction with all of our heating and air conditioning services.

LEAVE US A GOOGLE REVIEW

LEAVE US A FACEBOOK REVIEW

FIVE STAR HVAC REVIEWS

Premier Comfort Services

4.7

Based on 87 reviews

See all reviews Write a review

Premier Comfort Services

4.9

Based on 35 reviews

See all reviews Write a review

Crystal Farmer

16:48 19 Aug 22

Came home from out of town last night to AC not working. Premier was referred to me by my sister Tonya Smallwood. Called this morning & they set up a window between 12-5. Austin called before 12 & was in area so he came EARLY. VERY Professional, & nice. Got it fixed up & got me on a yearly service plan. Extremely happy with their service & relieved I now have a good company I can depend on to take care of my HVAC needs. 1-5 rating with 5 being the best I give them a 10!!

Anchorpoint GA

19:14 10 Aug 22

Premier Comfort HVAC had been our service providers for five years at both our home and office. They do annual maintenance and have replaced units. They do great work at a good comparable price, and are always professional and polite. I highly recommend them.

John Henry

02:56 28 Jun 22

Had a service done by Austin. He showed up in a timely fashion and even called to let us know he was on his way. He was extremely good about explaining our problem and then fixing it with no issue. We highly recommend!

Thomas Holmes

22:55 22 Jun 22

Brian Batchelor is amazing, would recommend him to anybody! Amazing service, awesome punctuality, and spectacular value!

Rhonda Kennedy

18:56 20 May 22

Austin is wonderful. Very kind and gets the job done!

Harrison Walker

19:50 02 Feb 22

Luke Hendricks

19:45 02 Feb 22

John Howington

19:36 02 Feb 22

The technicians are top notch. They were super polite and responded very quickly. Highly recommend!

Bailey Hollingsworth

01:43 15 Sep 21

Had several other HVAC companies come out to try to fix the rattling in the AC unit. It wasn’t until Premier finally sent out their technician, if I remember correctly his name was Austin to fix it. In the heat of summer, it has never been better! Not to mention my power bill has decreased tremendously!

Colin Hendricks

01:37 15 Sep 21

Maxim Solodkii

13:54 09 Sep 21

I've been using Premier Comfort Services for the past 15+ years and I simply refuse to go anywhere else!!! Reliable, professional, responsive, available, and so much more!!!. In the time of need, they were there. With the busy schedule, and my AC going out at the worst time possible (right before open house as I was trying to sell my home), one of the owners came out and help to install new system!!! Looking for a company that cares, that puts your needs first, Premier Comfort Services is it!!! Call them, and they will make it happen!

Denise Zappia

10:27 07 Sep 21

The service technicians are always so knowledgeable and friendly. I have been using them for the past 3 years and they are always here for me.

Teresa Bell

21:46 06 Aug 21

tamuzulu

03:22 23 May 21

Susan Sendelbach

20:54 21 May 21

Everyone with Premier Comfort have always been very courteous and knowledgeable. They know HVAC and water heaters very well and we have always been able to get appointments in a reasonable time frame.

Cindy Greenway

15:48 21 May 21

Michael Yoshida

15:28 21 May 21

Very responsive company that has done an excellent job every time I’ve used them. Highly recommend.

Lisa Folds

15:21 20 May 21

Kelley Shaffer

15:17 20 May 21

Great company.

Wendy Butler

16:35 13 May 21

Great service!

chase minix

18:10 11 May 21

Premier lives up to their name. They are professional and honest. Pricing is also if very fair. Thankful I have a company I can call when I have heat and air issues.

Ronny Westbrooks

16:59 17 Mar 21

Brian is the best person I ha e dealt with. Truly a pro and very knowledgeable. Would call him in a minute for any work needed. Great Job at Premier led by Brian and his crew.

Nathan Cooper

22:04 11 Feb 21

Alan Browning was awesome! Ask for him by name! He was both professional and knowledgeable. He worked out in the freezing cold and got our heating working once again. Would definitely recommend and use again.

Peggy Brickman

15:51 23 Oct 20

Cyndia Donald Halsey

14:41 23 Oct 20

Friendly staff and technicians who always do a great job and the right thing. They are there when they tell you they will be there and call to let you know the exact time for your convenience. Super service.

Joseph A de Cardenas

15:59 15 Oct 20

Good work and very fast. Recommend to my friends and family

Patrick McLaughlin

23:29 07 Oct 20

Great company that you can count on.
Serviced old GEO system since we bought our home.
Home inspections company knew little about Geothermal systems.
Really sad on this which is so important.
Didn't know much about GEO myself and all went well.
Didn't spend much on service. Became a ESP customer (service contract customer) and on what went bad they give you a great price on parts.
Their Guys are great, well trained, polite, and everything really you should expect.
The owners Son in-law knows hows to service and take a customers info to sales and make it good when their salesman fell down. He really did.
On a customer who does research like I do,,,they came back and gave a great price on what a new system should cost.
Install was great and we are taken care of.
This is a great company people.
I'm posting this to assure you and it does deserve recognition!
Would consider myself a pretty tough customer holding to high standards with really competitive cost oversight.

Mclaupm Pratt

23:01 07 Oct 20

Great company that you can count on.Serviced old GEO system since we bought our home.Home inspections company knew little about Geothermal systems.Really sad on this which is so important.Didn't know much about GEO myself and all went well.Didn't spend much on service. Became a ESP customer (service contract customer) and on what went bad they give you a great price on parts.Their Guys are great, well trained, polite, and everything really you should expect.The owners Son in-law knows hows to service and take a customers info to sales and make it good when their salesman fell down. He really did.On a customer who does research like I do,,,they came back and gave a great price on what a new system should cost.Install was great and we are taken care of.This is a great company people.I'm posting this to assure you and it does deserve recognition!Would consider myself a pretty tough customer holding to high standards with really competitive cost oversight.

Timothy Mclendon

05:02 01 Oct 20

Kathryn McConnell

22:46 23 Sep 20

Always on time and ready to fix the problem in timely manner. They were Always looking out for My cost!

Shelba Henry Wilson

21:07 23 Sep 20

Prompt and great service. A company I trust.

Cindy Rau Zinser

13:38 11 Sep 20

prompt, knowledgeable, polite, will use for our maintenance program.

Stewart Pickering

18:45 07 Sep 20

Great company, honest and reliable!

Stewart Pickering

18:44 07 Sep 20

Heather L

14:08 25 Aug 20

We have been very pleased with the service we have received from Premier Comfort. They were able to get us on the schedule quickly and have professional and courteous with every interaction. Thank you!

Bruce Beaty

14:06 17 Aug 20

Want to support a local business? John and his team at Premier Comfort do a great job at reasonable rates.

Mackenzie Hall

20:11 13 Aug 20

Premiere was recommended to me by my neighbor when we needed to replace our downstairs HVAC unit but also install a Mini split system for our sunroom. Alan and Paul came out 2 times and all the new equipment hooked up and we have COLD AIR 🙌 they were very professional and answered all our questions. Highly recommend for your AC needs.

Jeremy Bratcher

22:28 23 Jul 20

Great service and does good work.

Carolyn Harkreader

19:45 23 Jul 20

Love this company. They are fair priced and work very hard to find the problem. I highly recommend them. Everyone we have encountered in the company has demonstrated integrity and honesty.

Laura Williams

17:53 22 Jul 20

Alan from Premier Comfort Services was very professional. He listened to all our concerns and answered all our questions. We are enjoying a 'cool' home again. Thank you for your expertise.

Brenda Meredith

14:08 11 Jun 20

Mike the service guy was super sweet and was so kind. Did a great job!

Cedar Hall

21:55 10 Jun 20

Alan was very nice and efficient!

Marco Pryor

21:21 09 Jun 20

Allen came and fixed my A/C and was diligent and didn’t leave without fixing ALL of our issues regarding the unit!

Verdery Williams

19:20 05 Jun 20

Judy Manus

22:39 28 May 20

Blaster Bob

20:52 28 May 20

Fixed water leak and unit shut down automatically.Technician responded on Memorial Day and implemented a temporary fix until permanent fix could be done two days later.

Joanna Minix

20:04 28 May 20

Tara Borrero

14:38 24 May 20

Jeff Yabuki

21:27 23 May 20

Love these guys! They are always there for me when I need them. Definitely would recommend!

Aaron Meyers

19:49 23 May 20

Mike is our awesome H&AC service man!!👍😄

Romonia Cox Scott

18:27 22 May 20

I had the opportunity to work with Austin H. He provided my family with prompt, courteous and comforting service during these trying times. He was never rushed and always made us feel at ease. All team members that assisted him during our installation followed his lead which says alot about the company as a whole. He walked me through every step as we had to replace our AC unit or converter. My husband and I feel we could not have had a better representative.Thank you Austin and Team Premier!

william clark

02:04 20 May 20

Mary Maka

19:42 19 May 20

We have had great service with Premier. But I have to give extra kudos to Michael who I always try to schedule my service with. I do appreciate that he gives me a heads up if he’s running behind or even if he’s ahead of schedule. He is extremely thorough in his work and if all Premier’s employees display this quality of customer service then here is your HVAC company. They are ours.

Jim Sendelbach

03:55 16 May 20

The technician, Mike, came on time, worked efficiently and competently, and had a cheerful personality. Great experience. Keep up the fine service. Jim Sendelbach

Dr.Jim Sendelbach

03:46 16 May 20

Mike did everything right. Called ahead, came on time, came prepared, accomplished the work efficiently, was pleasant and polite. He gets the 5 stars because he earned the praise.

larry kent

13:26 13 May 20

The service tech was very professional and answered all my questions.

Bryan Bowman

15:06 05 May 20

Great group of people that provide excellent service.

Billie Nix-Beddingfield

22:31 28 Apr 20

Just got our BRAND NEW unit placed and we could not be happier! From the moment you talk to them on the phone to the technician coming to install unit.. they are top notch! We could not be any happier with service and product! Highly recommended!

Billie Beddingfield

22:26 28 Apr 20

We have absolutely loved our service with Premier Comfort!! From the moment you speak with them on the phone they are prompt and helpful! Wonderful service! Highly recommended!!

Amanda Chad Folds

22:28 21 Apr 20

Got our new unit today! A big thank you to Premier Comfort Services! It’s warming up, when you realize that your house isn’t cooling off... give them a call. Local and excellent customer service!

Susan Tackett

17:44 28 Feb 20

Alan Browning

14:24 19 Dec 19

Francis Roldan

16:28 17 Dec 19

I called them to help with the heat in my parent's home. They handled all transactions with courtesy and professionalism. They succinctly explained the options that allowed me to make a decision on the phone. Thank you.

Kristal Moss

14:12 06 Nov 19

Austin is an incredible Technician! He was able to get my new unit installed in a timely manner even fixed some other underlying issues as well. And Diana, the receptionist, was there to help make the process so much easier.

Tim Venghaus

15:14 27 Oct 19

I have been using Premier Comfort to service my HVAC system for several years now and am very pleased with their level of service and value for my money. I usually have the same technician (at least I have for the last 2+ years) which is nice and better than seeing a new person each visit. They do my spring and fall maintenance and when I have needed them for emergencies they are very fast to respond. I would definitely recommend this company!

Diana Smith

18:30 04 Oct 19

The technician was very nice and completed his work in a timely manner and was very thorough. I will definitely recommend this company!!

Matt Smith

10:31 02 Oct 19

They came out quickly, we had cold air that night! They resolved any issues I had in a timely manner and I am pleased with the outcome of my business with them.

Reggie Brumbelow

19:44 05 Aug 19

Amber Weldon Hagy

15:59 17 Jun 19

This company is wonderful and efficient. The lady in the office was very helpful and made sure I was able to be seen very quickly due to water leaking from the air unit onto the ceiling. Austin was my tech and he was kind and informative and took the time to explain everything to me in detail as well as show me what the issues were. Great service! I happily signed up for their bi-annual service plan so we can avoid future issues.

Amanda Warner

09:21 29 May 19

Affordable and efficient!😊

Alan Browning

13:43 28 May 19

Danielle Obrien

00:48 26 Oct 18

Gregory S. Thye

21:26 10 Sep 18

Had a Air conditioner failure on Sunday. Mike Worsley from Premier Comfort had it repaired by the early PM on Monday. Very professional service tech. Now have a service contact with Premier, so no more worries! Good to have a service company on my team that knows what the term truly means. Of course, I recommend them!

Gregory Thye

20:47 10 Sep 18

Joey Mellin

17:31 05 Sep 18

great company only one I will use, have never, never not been satisfied.

Michael S. Campbell

14:22 30 Jul 18

Wesley Durkit

16:16 11 May 18

Called on these guys to start servicing my heat pumps at my new house. Great customer service all around. They got out here quickly, got straight to diagnosing the issues and didn't nickel and dime me one penny... They earned my subscription for their annual maintenance for spring and fall service check-ups. I highly recommend their services.

Richard Newman

18:19 27 Apr 18

Sarah Johnson

13:52 13 Apr 18

Luis Eduardo Muñeton Osorio

03:15 22 Feb 18

Kevin Tavares

18:21 05 Jan 18

My heat started acting up in my home over the last week. I decided to call in one of our Athens Ford customers who owns a heating and A/C business. I left a message and had a return call within 7 minutes. They showed up at my home first thing this morning and fixed my issue quickly. Top notch service I could have not asked for anything better.

Jermaine Clifford

17:24 18 Dec 17

Excellent service from Heather and John! I was out of town for work and the other companies I called this past Saturday morning weren't available until Tuesday. Heather responded very quickly to my call and within 3 hours John was at the house. I'll definitely recommend them and use them again!

Howard Buck

16:50 13 Dec 17

Had a great experience with Premier Comfort. Heather called me 30 minutes before their scheduled time to open. She took all my information and said she would call me back soon with a time that a technician would be able to come out. She called back quickly with a time window. John Hayes showed up and diagnosed the problem quickly and had it repaired in a few minutes. Everything went awesome from the start. I've always wanted to find a honest and reliable HVAC company and now I have. They'll always get my business from now on. Thank You Premier Comfort

Jim Barron

19:33 11 Dec 17

Prompt service quality friendly service , I highly recommend them

Chris Pendleton

14:33 15 Nov 17

Great service by John! Very friendly and very honest. Can't wait to see them again on my next service!

David Shockley

18:54 10 Oct 17

We've been using Premier Comfort for a few years now and recommend them for your HVAC needs. Great service and very dependable.

David Shockley

18:51 10 Oct 17

Highly recommend Premier Comfort Services because they are the best I've ever used. Thanks.

Sandi Dukes Maughon

23:09 18 Sep 17

These guys are AWESOME! So professional and reasonably priced!!!

Richard Thurman

17:12 17 Aug 17

Had a problem with my drain pan filling up. Called Premier Comfort Service at 8am. Got a callback 8:20 discussed my concerns received a 12-2pm service window. John arrived 12:20 fixed the problem in 30min. Great service and received a service agreement for two more visits at great price!!. Great job Premier, I definitely recommend if you have any AC or heating concerns.

Travis Austin Cooper

09:32 12 Aug 17

Becky Greenway

23:09 10 Jun 17

I highly recommend Premier Comfort. They take care of their customers. I can count on them to be there when I need them. They offer a high level of expertise and are fair and reasonable in what they charge. I am very pleased with their service.

Lady Libra

22:54 26 May 17

I would give them more stars if possible. My air stopped working, the company that installed it was unavailable and I knew the weather was going to get back hot. I looked online for someone local & Premier Comfort reviews were good. I called and she scheduled someone to come out within 2 hours.John Hayes was my tech and he had my air cool within 30 minutes. He had a great attitude and was very pleasant when explaining what was wrong. I will definitely call them again should I need any HVAC work.

joey mellin

16:27 18 May 17

Very happy came recommended by a friend, and they have been great. .

Ray Parker

00:29 12 May 17

Great Company and Great people! I had a problem with my AC and they knew exactly what it was and what it needed to be fixed right away!

Daniel Muck

17:19 19 Apr 17

Great service from the ENTIRE team!!!I, unfortunately, lost two units in my home. My phone calls were answered by a real and caring person in the first few rings every time. My assessment and quote were delivered in a timely fashion and the service professionals were fantastic. They arrived on time, were knowledgeable, polite and worked hard to get two new units installed. This is a very well run company and I highly recommend Premier Air for all your Heating and Air Conditioning needs. You will be just as impressed as me.

Joshua Laseter

17:18 10 Mar 17

Premier Comfort Services is an absolutely amazing company! I highly recommend them to anyone! Excellent service. Honest. Dependable. Friendly

Nickole Phipps

15:16 10 Mar 17

This is a fantastic company. They have great customer service, they listened to my concerns, and they fixed what was wrong as soon as possible. I will definitely be going back to them if any future needs arise.

Sarah Watkins

14:41 10 Mar 17

Great customer service & wonderful staff

Michael Wooten

14:34 10 Mar 17

Great company great customer service

Allie Barnett

14:24 10 Mar 17

Great experience! Will do business again!

Molly Barton

14:12 09 Feb 17

Heather Hendricks

14:00 06 Feb 17

Great customer service! Took care of our repairs in one day. Will do business again.

Ben Grace

23:14 30 Jun 16

Dawgy Deals

17:06 30 Jun 16

Last night, after working nearly all day...I came home to a not so comfortable temperature. Amazing what 75 vs 70 feels like... My ac unit outside wouldn't turn on and I thought for sure I would need a new unit. Since I am not capable of checking things out, I contacted Premier Comfort Services immediately. A friend of mine recommended them. They were able to schedule me in right away. This morning I am a proud owner of a working ac unit. The dogs are happy about this as well. Thanks Premier!!!

Joanna Malin Minix

20:03 10 Feb 16

Very reliable and do great work. Never feel like you are getting screwed.

Mark Hyman

04:49 29 Jan 16

Highly recommend these guys. Professional, honest and fair. Sounds simple, but becoming increasingly rare. Thanks again guys!

Carol Hayes

16:54 21 Jan 16

Pete Kyle

19:20 27 Oct 15

I definitely recommend Premier Comfort. Had to have my 16 year old heat pump replaced and got a quote from my last service company. I called a couple of other companies and got a wide range of prices. When I contacted Premier, Brian gave me a straight forward preliminary quote at a fair price. Brian and John came to my house the very next day to look at the system and layout. He honored his quote price - no extra fees, no trying to upsell me. The crew came out last Wednesday morning and replaced the system. The techs were friendly, professional and efficient. Everything works great and just in time for Winter. Thanks Brian and John!

Anna Ambrose

17:18 29 Aug 15

Didn't even have to have them come out. They walked me through the problem on the phone and saved us a lot of money and headache. They obviously have good business practices and would recommend them!

fernando perez

21:35 19 May 15

I called them and literally less than an hour my AC was working properly awesome service. Thanks.

Kimberly Allen

22:15 14 May 15

Dedicated people that are honest and show up on time! I needed a whole new system. They gave me a good price and installed within 48 hours. Awesome! #ac

Kim Allen

15:40 26 Jan 15

There is nothing worse than coming home at night and not having heat in the winter... I can't believe that there is a company that will come early Sunday morning and not charge an arm and leg. They first tried to walk us through the repair over the phone for free. The problem became known that a tech would need to come out, so they did. They were great. I recommend!

Brian Cloer

18:55 09 Jul 14

These guys are great, professional, and very reasonably priced!

Lina Marcela Lopez Batchelor

01:16 18 Apr 14

Jimmy Chronicle

18:45 02 Nov 12

If you need your furnace inspected, repaired, serviced etc or your AC and you are in the Metro Atlanta area these are your guys!