Reviews

Premier Comfort Services Truly CARES About You!

Our customers are very important to us. At Premier Comfort Services we are proud of our five-star heating and air reviews in Loganville, GA, and also the surrounding areas. We want you to experience complete satisfaction with all of our heating and air conditioning services.

FIVE STAR HVAC REVIEWS

Crystal Farmer
Crystal Farmer
16:48 19 Aug 22
Came home from out of town last night to AC not working. Premier was referred to me by my sister Tonya Smallwood. Called this morning & they set up a window between 12-5. Austin called before 12 & was in area so he came EARLY. VERY Professional, & nice. Got it fixed up & got me on a yearly service plan. Extremely happy with their service & relieved I now have a good company I can depend on to take care of my HVAC needs. 1-5 rating with 5 being the best I give them a 10!!
Anchorpoint GA
Anchorpoint GA
19:14 10 Aug 22
Premier Comfort HVAC had been our service providers for five years at both our home and office. They do annual maintenance and have replaced units. They do great work at a good comparable price, and are always professional and polite. I highly recommend them.
John Henry
John Henry
02:56 28 Jun 22
Had a service done by Austin. He showed up in a timely fashion and even called to let us know he was on his way. He was extremely good about explaining our problem and then fixing it with no issue. We highly recommend!
Thomas Holmes
Thomas Holmes
22:55 22 Jun 22
Brian Batchelor is amazing, would recommend him to anybody! Amazing service, awesome punctuality, and spectacular value!
Rhonda Kennedy
Rhonda Kennedy
18:56 20 May 22
Austin is wonderful. Very kind and gets the job done!
Harrison Walker
Harrison Walker
19:50 02 Feb 22
Luke Hendricks
Luke Hendricks
19:45 02 Feb 22
John Howington
John Howington
19:36 02 Feb 22
The technicians are top notch. They were super polite and responded very quickly. Highly recommend!
Bailey Hollingsworth
Bailey Hollingsworth
01:43 15 Sep 21
Had several other HVAC companies come out to try to fix the rattling in the AC unit. It wasn’t until Premier finally sent out their technician, if I remember correctly his name was Austin to fix it. In the heat of summer, it has never been better! Not to mention my power bill has decreased tremendously!
Colin Hendricks
Colin Hendricks
01:37 15 Sep 21
Maxim Solodkii
Maxim Solodkii
13:54 09 Sep 21
I've been using Premier Comfort Services for the past 15+ years and I simply refuse to go anywhere else!!! Reliable, professional, responsive, available, and so much more!!!. In the time of need, they were there. With the busy schedule, and my AC going out at the worst time possible (right before open house as I was trying to sell my home), one of the owners came out and help to install new system!!! Looking for a company that cares, that puts your needs first, Premier Comfort Services is it!!! Call them, and they will make it happen!
Denise Zappia
Denise Zappia
10:27 07 Sep 21
The service technicians are always so knowledgeable and friendly. I have been using them for the past 3 years and they are always here for me.
Teresa Bell
Teresa Bell
21:46 06 Aug 21
tamuzulu
tamuzulu
03:22 23 May 21
Susan Sendelbach
Susan Sendelbach
20:54 21 May 21
Everyone with Premier Comfort have always been very courteous and knowledgeable. They know HVAC and water heaters very well and we have always been able to get appointments in a reasonable time frame.
Cindy Greenway
Cindy Greenway
15:48 21 May 21
Michael Yoshida
Michael Yoshida
15:28 21 May 21
Very responsive company that has done an excellent job every time I’ve used them. Highly recommend.
Lisa Folds
Lisa Folds
15:21 20 May 21
Kelley Shaffer
Kelley Shaffer
15:17 20 May 21
Great company.
Wendy Butler
Wendy Butler
16:35 13 May 21
Great service!
chase minix
chase minix
18:10 11 May 21
Premier lives up to their name. They are professional and honest. Pricing is also if very fair. Thankful I have a company I can call when I have heat and air issues.
Ronny Westbrooks
Ronny Westbrooks
16:59 17 Mar 21
Brian is the best person I ha e dealt with. Truly a pro and very knowledgeable. Would call him in a minute for any work needed. Great Job at Premier led by Brian and his crew.
Nathan Cooper
Nathan Cooper
22:04 11 Feb 21
Alan Browning was awesome! Ask for him by name! He was both professional and knowledgeable. He worked out in the freezing cold and got our heating working once again. Would definitely recommend and use again.
Peggy Brickman
Peggy Brickman
15:51 23 Oct 20
Cyndia Donald Halsey
Cyndia Donald Halsey
14:41 23 Oct 20
Friendly staff and technicians who always do a great job and the right thing. They are there when they tell you they will be there and call to let you know the exact time for your convenience. Super service.
Joseph A de Cardenas
Joseph A de Cardenas
15:59 15 Oct 20
Good work and very fast. Recommend to my friends and family
Patrick McLaughlin
Patrick McLaughlin
23:29 07 Oct 20
Great company that you can count on.
Serviced old GEO system since we bought our home.
Home inspections company knew little about Geothermal systems.
Really sad on this which is so important.
Didn't know much about GEO myself and all went well.
Didn't spend much on service. Became a ESP customer (service contract customer) and on what went bad they give you a great price on parts.
Their Guys are great, well trained, polite, and everything really you should expect.
The owners Son in-law knows hows to service and take a customers info to sales and make it good when their salesman fell down. He really did.
On a customer who does research like I do,,,they came back and gave a great price on what a new system should cost.
Install was great and we are taken care of.
This is a great company people.
I'm posting this to assure you and it does deserve recognition!
Would consider myself a pretty tough customer holding to high standards with really competitive cost oversight.
Mclaupm Pratt
Mclaupm Pratt
23:01 07 Oct 20
Great company that you can count on.Serviced old GEO system since we bought our home.Home inspections company knew little about Geothermal systems.Really sad on this which is so important.Didn't know much about GEO myself and all went well.Didn't spend much on service. Became a ESP customer (service contract customer) and on what went bad they give you a great price on parts.Their Guys are great, well trained, polite, and everything really you should expect.The owners Son in-law knows hows to service and take a customers info to sales and make it good when their salesman fell down. He really did.On a customer who does research like I do,,,they came back and gave a great price on what a new system should cost.Install was great and we are taken care of.This is a great company people.I'm posting this to assure you and it does deserve recognition!Would consider myself a pretty tough customer holding to high standards with really competitive cost oversight.
Timothy Mclendon
Timothy Mclendon
05:02 01 Oct 20
Kathryn McConnell
Kathryn McConnell
22:46 23 Sep 20
Always on time and ready to fix the problem in timely manner. They were Always looking out for My cost!
Shelba Henry Wilson
Shelba Henry Wilson
21:07 23 Sep 20
Prompt and great service. A company I trust.
Cindy Rau Zinser
Cindy Rau Zinser
13:38 11 Sep 20
prompt, knowledgeable, polite, will use for our maintenance program.
Stewart Pickering
Stewart Pickering
18:45 07 Sep 20
Great company, honest and reliable!
Stewart Pickering
Stewart Pickering
18:44 07 Sep 20
Heather L
Heather L
14:08 25 Aug 20
We have been very pleased with the service we have received from Premier Comfort. They were able to get us on the schedule quickly and have professional and courteous with every interaction. Thank you!
Bruce Beaty
Bruce Beaty
14:06 17 Aug 20
Want to support a local business? John and his team at Premier Comfort do a great job at reasonable rates.
Mackenzie Hall
Mackenzie Hall
20:11 13 Aug 20
Premiere was recommended to me by my neighbor when we needed to replace our downstairs HVAC unit but also install a Mini split system for our sunroom. Alan and Paul came out 2 times and all the new equipment hooked up and we have COLD AIR 🙌 they were very professional and answered all our questions. Highly recommend for your AC needs.
Jeremy Bratcher
Jeremy Bratcher
22:28 23 Jul 20
Great service and does good work.
Carolyn Harkreader
Carolyn Harkreader
19:45 23 Jul 20
Love this company. They are fair priced and work very hard to find the problem. I highly recommend them. Everyone we have encountered in the company has demonstrated integrity and honesty.
Laura Williams
Laura Williams
17:53 22 Jul 20
Alan from Premier Comfort Services was very professional. He listened to all our concerns and answered all our questions. We are enjoying a 'cool' home again. Thank you for your expertise.
Brenda Meredith
Brenda Meredith
14:08 11 Jun 20
Mike the service guy was super sweet and was so kind. Did a great job!
Cedar Hall
Cedar Hall
21:55 10 Jun 20
Alan was very nice and efficient!
Marco Pryor
Marco Pryor
21:21 09 Jun 20
Allen came and fixed my A/C and was diligent and didn’t leave without fixing ALL of our issues regarding the unit!
Verdery Williams
Verdery Williams
19:20 05 Jun 20
Judy Manus
Judy Manus
22:39 28 May 20
Blaster Bob
Blaster Bob
20:52 28 May 20
Fixed water leak and unit shut down automatically.Technician responded on Memorial Day and implemented a temporary fix until permanent fix could be done two days later.
Joanna Minix
Joanna Minix
20:04 28 May 20
Tara Borrero
Tara Borrero
14:38 24 May 20
Jeff Yabuki
Jeff Yabuki
21:27 23 May 20
Love these guys! They are always there for me when I need them. Definitely would recommend!
Aaron Meyers
Aaron Meyers
19:49 23 May 20
Mike is our awesome H&AC service man!!👍😄
Romonia Cox Scott
Romonia Cox Scott
18:27 22 May 20
I had the opportunity to work with Austin H. He provided my family with prompt, courteous and comforting service during these trying times. He was never rushed and always made us feel at ease. All team members that assisted him during our installation followed his lead which says alot about the company as a whole. He walked me through every step as we had to replace our AC unit or converter. My husband and I feel we could not have had a better representative.Thank you Austin and Team Premier!
william clark
william clark
02:04 20 May 20
Mary Maka
Mary Maka
19:42 19 May 20
We have had great service with Premier. But I have to give extra kudos to Michael who I always try to schedule my service with. I do appreciate that he gives me a heads up if he’s running behind or even if he’s ahead of schedule. He is extremely thorough in his work and if all Premier’s employees display this quality of customer service then here is your HVAC company. They are ours.
Jim Sendelbach
Jim Sendelbach
03:55 16 May 20
The technician, Mike, came on time, worked efficiently and competently, and had a cheerful personality. Great experience. Keep up the fine service. Jim Sendelbach
Dr.Jim Sendelbach
Dr.Jim Sendelbach
03:46 16 May 20
Mike did everything right. Called ahead, came on time, came prepared, accomplished the work efficiently, was pleasant and polite. He gets the 5 stars because he earned the praise.
larry kent
larry kent
13:26 13 May 20
The service tech was very professional and answered all my questions.
Bryan Bowman
Bryan Bowman
15:06 05 May 20
Great group of people that provide excellent service.
Just got our BRAND NEW unit placed and we could not be happier! From the moment you talk to them on the phone to the technician coming to install unit.. they are top notch! We could not be any happier with service and product! Highly recommended!
Billie Beddingfield
Billie Beddingfield
22:26 28 Apr 20
We have absolutely loved our service with Premier Comfort!! From the moment you speak with them on the phone they are prompt and helpful! Wonderful service! Highly recommended!!
Amanda Chad Folds
Amanda Chad Folds
22:28 21 Apr 20
Got our new unit today! A big thank you to Premier Comfort Services! It’s warming up, when you realize that your house isn’t cooling off... give them a call. Local and excellent customer service!
Susan Tackett
Susan Tackett
17:44 28 Feb 20
Alan Browning
Alan Browning
14:24 19 Dec 19
Francis Roldan
Francis Roldan
16:28 17 Dec 19
I called them to help with the heat in my parent's home. They handled all transactions with courtesy and professionalism. They succinctly explained the options that allowed me to make a decision on the phone. Thank you.
Kristal Moss
Kristal Moss
14:12 06 Nov 19
Austin is an incredible Technician! He was able to get my new unit installed in a timely manner even fixed some other underlying issues as well. And Diana, the receptionist, was there to help make the process so much easier.
Tim Venghaus
Tim Venghaus
15:14 27 Oct 19
I have been using Premier Comfort to service my HVAC system for several years now and am very pleased with their level of service and value for my money. I usually have the same technician (at least I have for the last 2+ years) which is nice and better than seeing a new person each visit. They do my spring and fall maintenance and when I have needed them for emergencies they are very fast to respond. I would definitely recommend this company!
Diana Smith
Diana Smith
18:30 04 Oct 19
The technician was very nice and completed his work in a timely manner and was very thorough. I will definitely recommend this company!!
Matt Smith
Matt Smith
10:31 02 Oct 19
They came out quickly, we had cold air that night! They resolved any issues I had in a timely manner and I am pleased with the outcome of my business with them.
Reggie Brumbelow
Reggie Brumbelow
19:44 05 Aug 19
Amber Weldon Hagy
Amber Weldon Hagy
15:59 17 Jun 19
This company is wonderful and efficient. The lady in the office was very helpful and made sure I was able to be seen very quickly due to water leaking from the air unit onto the ceiling. Austin was my tech and he was kind and informative and took the time to explain everything to me in detail as well as show me what the issues were. Great service! I happily signed up for their bi-annual service plan so we can avoid future issues.
Amanda Warner
Amanda Warner
09:21 29 May 19
Affordable and efficient!😊
Alan Browning
Alan Browning
13:43 28 May 19
Danielle Obrien
Danielle Obrien
00:48 26 Oct 18
Gregory S. Thye
Gregory S. Thye
21:26 10 Sep 18
Had a Air conditioner failure on Sunday. Mike Worsley from Premier Comfort had it repaired by the early PM on Monday. Very professional service tech. Now have a service contact with Premier, so no more worries! Good to have a service company on my team that knows what the term truly means. Of course, I recommend them!
Gregory Thye
Gregory Thye
20:47 10 Sep 18
Had a Air conditioner failure on Sunday. Mike Worsley from Premier Comfort had it repaired by the early PM on Monday. Very professional service tech. Now have a service contact with Premier, so no more worries! Good to have a service company on my team that knows what the term truly means. Of course, I recommend them!
Joey Mellin
Joey Mellin
17:31 05 Sep 18
great company only one I will use, have never, never not been satisfied.
Michael S. Campbell
Michael S. Campbell
14:22 30 Jul 18
Wesley Durkit
Wesley Durkit
16:16 11 May 18
Called on these guys to start servicing my heat pumps at my new house. Great customer service all around. They got out here quickly, got straight to diagnosing the issues and didn't nickel and dime me one penny... They earned my subscription for their annual maintenance for spring and fall service check-ups. I highly recommend their services.
Richard Newman
Richard Newman
18:19 27 Apr 18
Sarah Johnson
Sarah Johnson
13:52 13 Apr 18
Kevin Tavares
Kevin Tavares
18:21 05 Jan 18
My heat started acting up in my home over the last week. I decided to call in one of our Athens Ford customers who owns a heating and A/C business. I left a message and had a return call within 7 minutes. They showed up at my home first thing this morning and fixed my issue quickly. Top notch service I could have not asked for anything better.
Jermaine Clifford
Jermaine Clifford
17:24 18 Dec 17
Excellent service from Heather and John! I was out of town for work and the other companies I called this past Saturday morning weren't available until Tuesday. Heather responded very quickly to my call and within 3 hours John was at the house. I'll definitely recommend them and use them again!
Howard Buck
Howard Buck
16:50 13 Dec 17
Had a great experience with Premier Comfort. Heather called me 30 minutes before their scheduled time to open. She took all my information and said she would call me back soon with a time that a technician would be able to come out. She called back quickly with a time window. John Hayes showed up and diagnosed the problem quickly and had it repaired in a few minutes. Everything went awesome from the start. I've always wanted to find a honest and reliable HVAC company and now I have. They'll always get my business from now on. Thank You Premier Comfort
Jim Barron
Jim Barron
19:33 11 Dec 17
Prompt service quality friendly service , I highly recommend them
Chris Pendleton
Chris Pendleton
14:33 15 Nov 17
Great service by John! Very friendly and very honest. Can't wait to see them again on my next service!
David Shockley
David Shockley
18:54 10 Oct 17
We've been using Premier Comfort for a few years now and recommend them for your HVAC needs. Great service and very dependable.
David Shockley
David Shockley
18:51 10 Oct 17
Highly recommend Premier Comfort Services because they are the best I've ever used. Thanks.
Sandi Dukes Maughon
Sandi Dukes Maughon
23:09 18 Sep 17
These guys are AWESOME! So professional and reasonably priced!!!
Richard Thurman
Richard Thurman
17:12 17 Aug 17
Had a problem with my drain pan filling up. Called Premier Comfort Service at 8am. Got a callback 8:20 discussed my concerns received a 12-2pm service window. John arrived 12:20 fixed the problem in 30min. Great service and received a service agreement for two more visits at great price!!. Great job Premier, I definitely recommend if you have any AC or heating concerns.
Travis Austin Cooper
Travis Austin Cooper
09:32 12 Aug 17
Becky Greenway
Becky Greenway
23:09 10 Jun 17
I highly recommend Premier Comfort. They take care of their customers. I can count on them to be there when I need them. They offer a high level of expertise and are fair and reasonable in what they charge. I am very pleased with their service.
Lady Libra
Lady Libra
22:54 26 May 17
I would give them more stars if possible. My air stopped working, the company that installed it was unavailable and I knew the weather was going to get back hot. I looked online for someone local & Premier Comfort reviews were good. I called and she scheduled someone to come out within 2 hours.John Hayes was my tech and he had my air cool within 30 minutes. He had a great attitude and was very pleasant when explaining what was wrong. I will definitely call them again should I need any HVAC work.
joey mellin
joey mellin
16:27 18 May 17
Very happy came recommended by a friend, and they have been great. .
Ray Parker
Ray Parker
00:29 12 May 17
Great Company and Great people! I had a problem with my AC and they knew exactly what it was and what it needed to be fixed right away!
Daniel Muck
Daniel Muck
17:19 19 Apr 17
Great service from the ENTIRE team!!!I, unfortunately, lost two units in my home. My phone calls were answered by a real and caring person in the first few rings every time. My assessment and quote were delivered in a timely fashion and the service professionals were fantastic. They arrived on time, were knowledgeable, polite and worked hard to get two new units installed. This is a very well run company and I highly recommend Premier Air for all your Heating and Air Conditioning needs. You will be just as impressed as me.
Joshua Laseter
Joshua Laseter
17:18 10 Mar 17
Premier Comfort Services is an absolutely amazing company! I highly recommend them to anyone! Excellent service. Honest. Dependable. Friendly
Nickole Phipps
Nickole Phipps
15:16 10 Mar 17
This is a fantastic company. They have great customer service, they listened to my concerns, and they fixed what was wrong as soon as possible. I will definitely be going back to them if any future needs arise.
Sarah Watkins
Sarah Watkins
14:41 10 Mar 17
Great customer service & wonderful staff
Michael Wooten
Michael Wooten
14:34 10 Mar 17
Great company great customer service
Allie Barnett
Allie Barnett
14:24 10 Mar 17
Great experience! Will do business again!
Molly Barton
Molly Barton
14:12 09 Feb 17
Heather Hendricks
Heather Hendricks
14:00 06 Feb 17
Great customer service! Took care of our repairs in one day. Will do business again.
Ben Grace
Ben Grace
23:14 30 Jun 16
Dawgy Deals
Dawgy Deals
17:06 30 Jun 16
Last night, after working nearly all day...I came home to a not so comfortable temperature. Amazing what 75 vs 70 feels like... My ac unit outside wouldn't turn on and I thought for sure I would need a new unit. Since I am not capable of checking things out, I contacted Premier Comfort Services immediately. A friend of mine recommended them. They were able to schedule me in right away. This morning I am a proud owner of a working ac unit. The dogs are happy about this as well. Thanks Premier!!!
Joanna Malin Minix
Joanna Malin Minix
20:03 10 Feb 16
Very reliable and do great work. Never feel like you are getting screwed.
Mark Hyman
Mark Hyman
04:49 29 Jan 16
Highly recommend these guys. Professional, honest and fair. Sounds simple, but becoming increasingly rare. Thanks again guys!
Carol Hayes
Carol Hayes
16:54 21 Jan 16
Pete Kyle
Pete Kyle
19:20 27 Oct 15
I definitely recommend Premier Comfort. Had to have my 16 year old heat pump replaced and got a quote from my last service company. I called a couple of other companies and got a wide range of prices. When I contacted Premier, Brian gave me a straight forward preliminary quote at a fair price. Brian and John came to my house the very next day to look at the system and layout. He honored his quote price - no extra fees, no trying to upsell me. The crew came out last Wednesday morning and replaced the system. The techs were friendly, professional and efficient. Everything works great and just in time for Winter. Thanks Brian and John!
Anna Ambrose
Anna Ambrose
17:18 29 Aug 15
Didn't even have to have them come out. They walked me through the problem on the phone and saved us a lot of money and headache. They obviously have good business practices and would recommend them!
fernando perez
fernando perez
21:35 19 May 15
I called them and literally less than an hour my AC was working properly awesome service. Thanks.
Kimberly Allen
Kimberly Allen
22:15 14 May 15
Dedicated people that are honest and show up on time! I needed a whole new system. They gave me a good price and installed within 48 hours. Awesome! #ac
Kim Allen
Kim Allen
15:40 26 Jan 15
There is nothing worse than coming home at night and not having heat in the winter... I can't believe that there is a company that will come early Sunday morning and not charge an arm and leg. They first tried to walk us through the repair over the phone for free. The problem became known that a tech would need to come out, so they did. They were great. I recommend!
Brian Cloer
Brian Cloer
18:55 09 Jul 14
These guys are great, professional, and very reasonably priced!
Jimmy Chronicle
Jimmy Chronicle
18:45 02 Nov 12
If you need your furnace inspected, repaired, serviced etc or your AC and you are in the Metro Atlanta area these are your guys!
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