Reviews

Premier Comfort Services Truly CARES About You!

Our customers are very important to us. At Premier Comfort Services we are proud of our five-star heating and air reviews in Loganville, GA, and also the surrounding areas. We want you to experience complete satisfaction with all of our heating and air conditioning services.

FIVE STAR HVAC REVIEWS

Peter Holt
Peter Holt
22:42 12 Dec 22
Gavyn came over to install a Nano Air Ionization into our ventilation system. He was on time, efficient and rapidlyhad the ionizer installed in our system. As it was installed earlier this afternoon we can't make any far-reaching claims about the unit's efficacy but the air is noticeably better already. I have nothing but good things to say about the quality of the Premier Comfort Services staff.
Denise Zappia
Denise Zappia
20:21 05 Dec 22
Austin Hendricks did a great job. I have been using them for the past 3 years and they are always here for me.
kim bentley
kim bentley
20:18 05 Dec 22
Austin Hendricks came out and cleaned our Air Ducts. He did a great job. Highly recommend this company
Susan Rollins
Susan Rollins
20:39 17 Nov 22
My technician was Gavyn Swale. He was awesome. Explained everything to me in detail. He was very polite and friendly! I would definitely recommend him and the company for any HVAC services. The office lady was very nice early in the morning and their system is very efficient for last minute calls!
Cale Brown
Cale Brown
03:38 16 Nov 22
Austin at Premier Comfort arrived exactly when he said he would. It was a quick fix with a problem regarding my thermostat. Professional all the way around.
Logan Mattix
Logan Mattix
03:09 16 Nov 22
Austin was a great service. He’s super friendly and knows his stuff. Highly recommend
Logan Hicks
Logan Hicks
02:42 16 Nov 22
I will definitely use them again! Austin was professional, honest, punctual and completed the job with ease. What more could you ask for? Highly recommend to any and EVERYONE I know!
ANGELA ANDERSON
ANGELA ANDERSON
17:31 14 Nov 22
Austin was great! Knowledgeable and professional.
Kenny Golightly
Kenny Golightly
14:39 11 Nov 22
First semi annual system check up. Changed filter and did system tests. Arrived on time!
Julie Morris
Julie Morris
15:06 09 Nov 22
Gavin was super helpful and informative about any questions I had. Keeping my system up to date is so easy with Premier Comfort’s annual service plan, and Gavin was able to help me keep my home climate comfortable and allergen free with a whole house nano purifier.
Jennifer Sutton
Jennifer Sutton
17:56 08 Nov 22
We’ve been with Premier for over 6 years now. Great Service and very responsive. Austin has been our tech for a couple of years now and he is the best!!
Andrea L.
Andrea L.
17:01 08 Nov 22
Austin Hendricks has been taking care of my home unit for over a year and has always been professional, courteous and honest. No complaints
Earl Comstock
Earl Comstock
14:30 08 Nov 22
Austin did a great job replacing our thermostats with Wi-Fi connected ones. Premier has been great to work with these past two years. They installed our system and have maintained it ever since. Always helpful and responsive.
Vince Keener
Vince Keener
16:32 04 Nov 22
My technician, Gavyn was quick and efficient. He explained everything very well. Overall a good experience
Tricia Nauman
Tricia Nauman
19:23 02 Nov 22
Very pleased with Gavyn Swale. Competent, efficient and friendly. 😊
Julie Campbell
Julie Campbell
18:03 02 Nov 22
Austin did a super job with maintenance for my HVAC unit today!
phil manley
phil manley
15:00 02 Nov 22
Gavin installed a nano system while doing my hvac maintenance. System is amazing.
Wendy Ball
Wendy Ball
17:11 01 Nov 22
Gaven came out very promptly. Very informative and courteous. All good.
Phyllis Hamilton
Phyllis Hamilton
14:31 01 Nov 22
Gavyn Swale was our technician today, he showed up on time, was very friendly and explained everything in detail. He went above and beyond! I would highly recommend him and this company for your HVAC/heating needs!
Penny Smith
Penny Smith
00:30 01 Nov 22
Gavyn was at my house today for a cleaning and did a fantastic job. I highly recommend him and his company for any job needed.
Rachel Shaffer
Rachel Shaffer
18:23 31 Oct 22
Maxim Solodkii
Maxim Solodkii
14:22 31 Oct 22
I've been using Premier Comfort Services for the past 15+ years and I simply refuse to go anywhere else!!! Reliable, professional, responsive, available, and so much more!!!. In the time of need, they were there. With the busy schedule, and my AC going out at the worst time possible (right before open house as I was trying to sell my home), one of the owners came out and help to install new system!!! Looking for a company that cares, that puts your needs first, Premier Comfort Services is it!!! Call them, and they will make it happen!Austin came out today and performed routing maintenance. On time, professional and always knowledgeable.
Hindia Tahir
Hindia Tahir
13:48 31 Oct 22
Austin is awesome. He’s been doing maintenance on my units for years. Very reliable, timely, efficient.
Sheri Wright
Sheri Wright
08:26 29 Oct 22
Gavyn was friendly and efficient. I highly recommend Premier Comfort for HVAC installation and maintenance.
Marie Naser
Marie Naser
13:22 28 Oct 22
Astin was very helpful and answered all my questions.
Darren Owens
Darren Owens
13:55 27 Oct 22
GAVIN WAS REALLY HELPFULL AND KNOWLEDGEABLE ABOUT THE SERVICE HE PROVIDED.6 stars is what I give👍
Cory Gibson
Cory Gibson
15:16 25 Oct 22
Austin Hendricks was great. Very professional and knowledgeable.
Donald Patterson
Donald Patterson
14:06 25 Oct 22
Austin Hendricks was exceptional and curious and knowledgeable. Best ever.
Gavyn Swale
Gavyn Swale
13:52 25 Oct 22
I've been in the HVAC industry for almost 18 years, I've worked at 4 different companies in the area. Premier Comfort is the best company I've worked for. very honest, well managed, competitively priced, with a professional workforce to give our customers the best service they need. See for yourself give us a call today!
Brian Batchelor
Brian Batchelor
13:12 25 Oct 22
Ryland Doss
Ryland Doss
12:14 20 Oct 22
Crystal Farmer
Crystal Farmer
16:48 19 Aug 22
Came home from out of town last night to AC not working. Premier was referred to me by my sister Tonya Smallwood. Called this morning & they set up a window between 12-5. Austin called before 12 & was in area so he came EARLY. VERY Professional, & nice. Got it fixed up & got me on a yearly service plan. Extremely happy with their service & relieved I now have a good company I can depend on to take care of my HVAC needs. 1-5 rating with 5 being the best I give them a 10!!
Anchorpoint GA
Anchorpoint GA
19:14 10 Aug 22
Premier Comfort HVAC had been our service providers for five years at both our home and office. They do annual maintenance and have replaced units. They do great work at a good comparable price, and are always professional and polite. I highly recommend them.
John Henry
John Henry
02:56 28 Jun 22
Had a service done by Austin. He showed up in a timely fashion and even called to let us know he was on his way. He was extremely good about explaining our problem and then fixing it with no issue. We highly recommend!
Thomas Holmes
Thomas Holmes
22:55 22 Jun 22
Brian Batchelor is amazing, would recommend him to anybody! Amazing service, awesome punctuality, and spectacular value!
Rhonda Kennedy
Rhonda Kennedy
18:56 20 May 22
Austin is wonderful. Very kind and gets the job done!
Harrison Walker
Harrison Walker
19:50 02 Feb 22
Luke Hendricks
Luke Hendricks
19:45 02 Feb 22
Bailey Hollingsworth
Bailey Hollingsworth
01:43 15 Sep 21
Had several other HVAC companies come out to try to fix the rattling in the AC unit. It wasn’t until Premier finally sent out their technician, if I remember correctly his name was Austin to fix it. In the heat of summer, it has never been better! Not to mention my power bill has decreased tremendously!
Teresa Bell
Teresa Bell
21:46 06 Aug 21
tamuzulu
tamuzulu
03:22 23 May 21
Susan Sendelbach
Susan Sendelbach
20:54 21 May 21
Everyone with Premier Comfort have always been very courteous and knowledgeable. They know HVAC and water heaters very well and we have always been able to get appointments in a reasonable time frame.
Michael Yoshida
Michael Yoshida
15:28 21 May 21
Very responsive company that has done an excellent job every time I’ve used them. Highly recommend.
Lisa Folds
Lisa Folds
15:21 20 May 21
Wendy Butler
Wendy Butler
16:35 13 May 21
Great service!
chase minix
chase minix
18:10 11 May 21
Premier lives up to their name. They are professional and honest. Pricing is also if very fair. Thankful I have a company I can call when I have heat and air issues.
Ronny Westbrooks
Ronny Westbrooks
16:59 17 Mar 21
Brian is the best person I ha e dealt with. Truly a pro and very knowledgeable. Would call him in a minute for any work needed. Great Job at Premier led by Brian and his crew.
Nathan Cooper
Nathan Cooper
22:04 11 Feb 21
Alan Browning was awesome! Ask for him by name! He was both professional and knowledgeable. He worked out in the freezing cold and got our heating working once again. Would definitely recommend and use again.
Peggy Brickman
Peggy Brickman
15:51 23 Oct 20
Mclaupm Pratt
Mclaupm Pratt
23:01 07 Oct 20
Great company that you can count on.Serviced old GEO system since we bought our home.Home inspections company knew little about Geothermal systems.Really sad on this which is so important.Didn't know much about GEO myself and all went well.Didn't spend much on service. Became a ESP customer (service contract customer) and on what went bad they give you a great price on parts.Their Guys are great, well trained, polite, and everything really you should expect.The owners Son in-law knows hows to service and take a customers info to sales and make it good when their salesman fell down. He really did.On a customer who does research like I do,,,they came back and gave a great price on what a new system should cost.Install was great and we are taken care of.This is a great company people.I'm posting this to assure you and it does deserve recognition!Would consider myself a pretty tough customer holding to high standards with really competitive cost oversight.
Timothy Mclendon
Timothy Mclendon
05:02 01 Oct 20
Kathryn McConnell
Kathryn McConnell
22:46 23 Sep 20
Always on time and ready to fix the problem in timely manner. They were Always looking out for My cost!
Stewart Pickering
Stewart Pickering
18:44 07 Sep 20
Mackenzie Hall
Mackenzie Hall
20:11 13 Aug 20
Premiere was recommended to me by my neighbor when we needed to replace our downstairs HVAC unit but also install a Mini split system for our sunroom. Alan and Paul came out 2 times and all the new equipment hooked up and we have COLD AIR 🙌 they were very professional and answered all our questions. Highly recommend for your AC needs.
Jeremy Bratcher
Jeremy Bratcher
22:28 23 Jul 20
Great service and does good work.
Laura Williams
Laura Williams
17:53 22 Jul 20
Alan from Premier Comfort Services was very professional. He listened to all our concerns and answered all our questions. We are enjoying a 'cool' home again. Thank you for your expertise.
Brenda Meredith
Brenda Meredith
14:08 11 Jun 20
Mike the service guy was super sweet and was so kind. Did a great job!
Cedar Hall
Cedar Hall
21:55 10 Jun 20
Alan was very nice and efficient!
Marco Pryor
Marco Pryor
21:21 09 Jun 20
Allen came and fixed my A/C and was diligent and didn’t leave without fixing ALL of our issues regarding the unit!
Verdery Williams
Verdery Williams
19:20 05 Jun 20
Judy Manus
Judy Manus
22:39 28 May 20
Blaster Bob
Blaster Bob
20:52 28 May 20
Fixed water leak and unit shut down automatically.Technician responded on Memorial Day and implemented a temporary fix until permanent fix could be done two days later.
Joanna Minix
Joanna Minix
20:04 28 May 20
Tara Borrero
Tara Borrero
14:38 24 May 20
Jeff Yabuki
Jeff Yabuki
21:27 23 May 20
Love these guys! They are always there for me when I need them. Definitely would recommend!
Romonia Cox Scott
Romonia Cox Scott
18:27 22 May 20
I had the opportunity to work with Austin H. He provided my family with prompt, courteous and comforting service during these trying times. He was never rushed and always made us feel at ease. All team members that assisted him during our installation followed his lead which says alot about the company as a whole. He walked me through every step as we had to replace our AC unit or converter. My husband and I feel we could not have had a better representative.Thank you Austin and Team Premier!
william clark
william clark
02:04 20 May 20
Mary Maka
Mary Maka
19:42 19 May 20
We have had great service with Premier. But I have to give extra kudos to Michael who I always try to schedule my service with. I do appreciate that he gives me a heads up if he’s running behind or even if he’s ahead of schedule. He is extremely thorough in his work and if all Premier’s employees display this quality of customer service then here is your HVAC company. They are ours.
Dr.Jim Sendelbach
Dr.Jim Sendelbach
03:46 16 May 20
Mike did everything right. Called ahead, came on time, came prepared, accomplished the work efficiently, was pleasant and polite. He gets the 5 stars because he earned the praise.
larry kent
larry kent
13:26 13 May 20
The service tech was very professional and answered all my questions.
Bryan Bowman
Bryan Bowman
15:06 05 May 20
Great group of people that provide excellent service.
Billie Beddingfield
Billie Beddingfield
22:26 28 Apr 20
We have absolutely loved our service with Premier Comfort!! From the moment you speak with them on the phone they are prompt and helpful! Wonderful service! Highly recommended!!
Susan Tackett
Susan Tackett
17:44 28 Feb 20
Alan Browning
Alan Browning
14:24 19 Dec 19
Francis Roldan
Francis Roldan
16:28 17 Dec 19
I called them to help with the heat in my parent's home. They handled all transactions with courtesy and professionalism. They succinctly explained the options that allowed me to make a decision on the phone. Thank you.
Tim Venghaus
Tim Venghaus
15:14 27 Oct 19
I have been using Premier Comfort to service my HVAC system for several years now and am very pleased with their level of service and value for my money. I usually have the same technician (at least I have for the last 2+ years) which is nice and better than seeing a new person each visit. They do my spring and fall maintenance and when I have needed them for emergencies they are very fast to respond. I would definitely recommend this company!
Matt Smith
Matt Smith
10:31 02 Oct 19
They came out quickly, we had cold air that night! They resolved any issues I had in a timely manner and I am pleased with the outcome of my business with them.
Reggie Brumbelow
Reggie Brumbelow
19:44 05 Aug 19
Alan Browning
Alan Browning
13:43 28 May 19
Danielle Obrien
Danielle Obrien
00:48 26 Oct 18
Gregory Thye
Gregory Thye
20:47 10 Sep 18
Had a Air conditioner failure on Sunday. Mike Worsley from Premier Comfort had it repaired by the early PM on Monday. Very professional service tech. Now have a service contact with Premier, so no more worries! Good to have a service company on my team that knows what the term truly means. Of course, I recommend them!
Michael S. Campbell
Michael S. Campbell
14:22 30 Jul 18
Wesley Durkit
Wesley Durkit
16:16 11 May 18
Called on these guys to start servicing my heat pumps at my new house. Great customer service all around. They got out here quickly, got straight to diagnosing the issues and didn't nickel and dime me one penny... They earned my subscription for their annual maintenance for spring and fall service check-ups. I highly recommend their services.
Sarah Johnson
Sarah Johnson
13:52 13 Apr 18
Jermaine Clifford
Jermaine Clifford
17:24 18 Dec 17
Excellent service from Heather and John! I was out of town for work and the other companies I called this past Saturday morning weren't available until Tuesday. Heather responded very quickly to my call and within 3 hours John was at the house. I'll definitely recommend them and use them again!
Howard Buck
Howard Buck
16:50 13 Dec 17
Had a great experience with Premier Comfort. Heather called me 30 minutes before their scheduled time to open. She took all my information and said she would call me back soon with a time that a technician would be able to come out. She called back quickly with a time window. John Hayes showed up and diagnosed the problem quickly and had it repaired in a few minutes. Everything went awesome from the start. I've always wanted to find a honest and reliable HVAC company and now I have. They'll always get my business from now on. Thank You Premier Comfort
Chris Pendleton
Chris Pendleton
14:33 15 Nov 17
Great service by John! Very friendly and very honest. Can't wait to see them again on my next service!
David Shockley
David Shockley
18:51 10 Oct 17
Highly recommend Premier Comfort Services because they are the best I've ever used. Thanks.
Richard Thurman
Richard Thurman
17:12 17 Aug 17
Had a problem with my drain pan filling up. Called Premier Comfort Service at 8am. Got a callback 8:20 discussed my concerns received a 12-2pm service window. John arrived 12:20 fixed the problem in 30min. Great service and received a service agreement for two more visits at great price!!. Great job Premier, I definitely recommend if you have any AC or heating concerns.
Becky Greenway
Becky Greenway
23:09 10 Jun 17
I highly recommend Premier Comfort. They take care of their customers. I can count on them to be there when I need them. They offer a high level of expertise and are fair and reasonable in what they charge. I am very pleased with their service.
Lady Libra
Lady Libra
22:54 26 May 17
I would give them more stars if possible. My air stopped working, the company that installed it was unavailable and I knew the weather was going to get back hot. I looked online for someone local & Premier Comfort reviews were good. I called and she scheduled someone to come out within 2 hours.John Hayes was my tech and he had my air cool within 30 minutes. He had a great attitude and was very pleasant when explaining what was wrong. I will definitely call them again should I need any HVAC work.
joey mellin
joey mellin
16:27 18 May 17
Very happy came recommended by a friend, and they have been great. .
Daniel Muck
Daniel Muck
17:19 19 Apr 17
Great service from the ENTIRE team!!!I, unfortunately, lost two units in my home. My phone calls were answered by a real and caring person in the first few rings every time. My assessment and quote were delivered in a timely fashion and the service professionals were fantastic. They arrived on time, were knowledgeable, polite and worked hard to get two new units installed. This is a very well run company and I highly recommend Premier Air for all your Heating and Air Conditioning needs. You will be just as impressed as me.
Joshua Laseter
Joshua Laseter
17:18 10 Mar 17
Premier Comfort Services is an absolutely amazing company! I highly recommend them to anyone! Excellent service. Honest. Dependable. Friendly
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5-Star Heating and Air Reviews Loganville, GA

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