We Truly CARE About You!
Premier Comfort Services is your #1 Loganville, GA heating and cooling contractor. We service the following counties and cities.
Google Rating
4.8
Based on 72 reviews
Premier Comfort Services
4.8
tamuzulu
03:22 23 May 21
Susan Sendelbach
20:54 21 May 21
Everyone with Premier Comfort have always been very courteous and knowledgeable. They know HVAC and water heaters very well and we have always been able to get appointments in a reasonable time frame.
Cindy Greenway
15:48 21 May 21
Andrew Panneton
15:37 21 May 21
Overall, I left three stars because its a company not too dissimilar from other contractors out there who work fast, dont value their customers time, make simple install mistakes which cause severe damage to the property (house walls etc). The drip pan was not leveled accurately when installed. Thus the switch/trigger that automatically cuts off the system if there is water filling the pan was never triggered (it was on the highest corner... Water drained from the lowest corner on opposite of pan that should have been checked for levelness before choosing a location for the switch).Then it was a hassle dealing with them to come out and deal with the issue. We had to ultimately hire a different company to give us the truth because, naturally, Premier Comfort doesnt want to admit error or faulty installation because then they'd be liable for the extensive damage the attic placed system caused by dripping water all through the ceiling and walls in the hall underneath the attic space.Basically, they messed up. Then refused to admit it. And vanished on us.
Michael Yoshida
15:28 21 May 21
Very responsive company that has done an excellent job every time I’ve used them. Highly recommend.
Lisa Folds
15:21 20 May 21
Kelley Shaffer
15:17 20 May 21
Great company.
Wendy Butler
16:35 13 May 21
Great service!
chase minix
18:10 11 May 21
Premier lives up to their name. They are professional and honest. Pricing is also if very fair. Thankful I have a company I can call when I have heat and air issues.
Ronny Westbrooks
16:59 17 Mar 21
Brian is the best person I ha e dealt with. Truly a pro and very knowledgeable. Would call him in a minute for any work needed. Great Job at Premier led by Brian and his crew.
Nathan Cooper
22:04 11 Feb 21
Alan Browning was awesome! Ask for him by name! He was both professional and knowledgeable. He worked out in the freezing cold and got our heating working once again. Would definitely recommend and use again.
Peggy Brickman
15:51 23 Oct 20
Mclaupm Pratt
23:01 07 Oct 20
Great company that you can count on.Serviced old GEO system since we bought our home.Home inspections company knew little about Geothermal systems.Really sad on this which is so important.Didn't know much about GEO myself and all went well.Didn't spend much on service. Became a ESP customer (service contract customer) and on what went bad they give you a great price on parts.Their Guys are great, well trained, polite, and everything really you should expect.The owners Son in-law knows hows to service and take a customers info to sales and make it good when their salesman fell down. He really did.On a customer who does research like I do,,,they came back and gave a great price on what a new system should cost.Install was great and we are taken care of.This is a great company people.I'm posting this to assure you and it does deserve recognition!Would consider myself a pretty tough customer holding to high standards with really competitive cost oversight.
Timothy Mclendon
05:02 01 Oct 20
Kathryn McConnell
22:46 23 Sep 20
Always on time and ready to fix the problem in timely manner. They were Always looking out for My cost!
Stewart Pickering
18:44 07 Sep 20
Heather L
14:08 25 Aug 20
We have been very pleased with the service we have received from Premier Comfort. They were able to get us on the schedule quickly and have professional and courteous with every interaction. Thank you!
Mackenzie Hall
20:11 13 Aug 20
Premiere was recommended to me by my neighbor when we needed to replace our downstairs HVAC unit but also install a Mini split system for our sunroom. Alan and Paul came out 2 times and all the new equipment hooked up and we have COLD AIR 🙌 they were very professional and answered all our questions. Highly recommend for your AC needs.
Jeremy Bratcher
22:28 23 Jul 20
Great service and does good work.
Laura Williams
17:53 22 Jul 20
Alan from Premier Comfort Services was very professional. He listened to all our concerns and answered all our questions. We are enjoying a 'cool' home again. Thank you for your expertise.
Brenda Meredith
14:08 11 Jun 20
Mike the service guy was super sweet and was so kind. Did a great job!
Cedar Hall
21:55 10 Jun 20
Alan was very nice and efficient!
Marco Pryor
21:21 09 Jun 20
Allen came and fixed my A/C and was diligent and didn’t leave without fixing ALL of our issues regarding the unit!
Verdery Williams
19:20 05 Jun 20
Judy Manus
22:39 28 May 20
Blaster Bob
20:52 28 May 20
Fixed water leak and unit shut down automatically.Technician responded on Memorial Day and implemented a temporary fix until permanent fix could be done two days later.
Joanna Minix
20:04 28 May 20
Tara Borrero
14:38 24 May 20
Jeff Yabuki
21:27 23 May 20
Love these guys! They are always there for me when I need them. Definitely would recommend!
Romonia Cox Scott
18:27 22 May 20
I had the opportunity to work with Austin H. He provided my family with prompt, courteous and comforting service during these trying times. He was never rushed and always made us feel at ease. All team members that assisted him during our installation followed his lead which says alot about the company as a whole. He walked me through every step as we had to replace our AC unit or converter. My husband and I feel we could not have had a better representative.Thank you Austin and Team Premier!
william clark
02:04 20 May 20
Mary Maka
19:42 19 May 20
We have had great service with Premier. But I have to give extra kudos to Michael who I always try to schedule my service with. I do appreciate that he gives me a heads up if he’s running behind or even if he’s ahead of schedule. He is extremely thorough in his work and if all Premier’s employees display this quality of customer service then here is your HVAC company. They are ours.
Dr.Jim Sendelbach
03:46 16 May 20
Mike did everything right. Called ahead, came on time, came prepared, accomplished the work efficiently, was pleasant and polite. He gets the 5 stars because he earned the praise.
larry kent
13:26 13 May 20
The service tech was very professional and answered all my questions.
Bryan Bowman
15:06 05 May 20
Great group of people that provide excellent service.
Billie Beddingfield
22:26 28 Apr 20
We have absolutely loved our service with Premier Comfort!! From the moment you speak with them on the phone they are prompt and helpful! Wonderful service! Highly recommended!!
SR S
18:32 03 Mar 20
Great company that has been servicing my home for the last 5 years in the Monroe area. They are very responsive to questions even on the weekend. Their tech Mike is one cool dude and is very knowledgeable with heating and air. Can't ask for a better company.
Susan Tackett
17:44 28 Feb 20
Alan Browning
14:24 19 Dec 19
Francis Roldan
16:28 17 Dec 19
I called them to help with the heat in my parent's home. They handled all transactions with courtesy and professionalism. They succinctly explained the options that allowed me to make a decision on the phone. Thank you.
Tim Venghaus
15:14 27 Oct 19
I have been using Premier Comfort to service my HVAC system for several years now and am very pleased with their level of service and value for my money. I usually have the same technician (at least I have for the last 2+ years) which is nice and better than seeing a new person each visit. They do my spring and fall maintenance and when I have needed them for emergencies they are very fast to respond. I would definitely recommend this company!
Diana Smith
18:30 04 Oct 19
The technician was very nice and completed his work in a timely manner and was very thorough. I will definitely recommend this company!!
Matt Smith
10:31 02 Oct 19
They came out quickly, we had cold air that night! They resolved any issues I had in a timely manner and I am pleased with the outcome of my business with them.
draw yllek
18:00 13 Sep 19
Left two messages requesting an estimate on replacing my a/c system for which they didn't return my call.
Reggie Brumbelow
19:44 05 Aug 19
Alan Browning
13:43 28 May 19
Danielle Obrien
00:48 26 Oct 18
Gregory Thye
20:47 10 Sep 18
Had a Air conditioner failure on Sunday. Mike Worsley from Premier Comfort had it repaired by the early PM on Monday. Very professional service tech. Now have a service contact with Premier, so no more worries! Good to have a service company on my team that knows what the term truly means. Of course, I recommend them!
Michael S. Campbell
14:22 30 Jul 18
Wesley Durkit
16:16 11 May 18
Called on these guys to start servicing my heat pumps at my new house. Great customer service all around. They got out here quickly, got straight to diagnosing the issues and didn't nickel and dime me one penny... They earned my subscription for their annual maintenance for spring and fall service check-ups. I highly recommend their services.
Facebook Rating
4.9
Based on 37 reviews
Premier Comfort Services
4.9
Cyndia Donald Halsey
14:41 23 Oct 20
Friendly staff and technicians who always do a great job and the right thing. They are there when they tell you they will be there and call to let you know the exact time for your convenience. Super service.
Patrick McLaughlin
23:29 07 Oct 20
Great company that you can count on.Serviced old GEO system since we bought our home.Home inspections company knew little about Geothermal systems.Really sad on this which is so important.Didn't know much about GEO myself and all went well.Didn't spend much on service. Became a ESP customer (service contract customer) and on what went bad they give you a great price on parts.Their Guys are great, well trained, polite, and everything really you should expect.The owners Son in-law knows hows to service and take a customers info to sales and make it good when their salesman fell down. He really did.On a customer who does research like I do,,,they came back and gave a great price on what a new system should cost.Install was great and we are taken care of.This is a great company people.I'm posting this to assure you and it does deserve recognition!Would consider myself a pretty tough customer holding to high standards with really competitive cost oversight.
Bruce Beaty
14:06 17 Aug 20
Want to support a local business? John and his team at Premier Comfort do a great job at reasonable rates.
Pat Powers
14:40 25 Jul 20
Great customer service. Austin was friendly, professional and personable. Made everything clear to what we needed done. We would not hesitate to recommend Premier Comfort to family & friends.
Carolyn Harkreader
19:45 23 Jul 20
Love this company. They are fair priced and work very hard to find the problem. I highly recommend them. Everyone we have encountered in the company has demonstrated integrity and honesty.
Tracy Smith Hardy
01:40 12 Jun 20
As of 7/2019 a new unit for a new build. Have since had a minimum of 4 break downs with it. No true control, freezings of unit, control board, etc . Have asked for a new unit after 1st 2 service calls but continue to patch instead of replace. However service guys have been courteous and done what they have been told to do. If I had a choice I would never have used Premier! York builders in Athens uses them. You should request another company!
Jim Sendelbach
03:55 16 May 20
The technician, Mike, came on time, worked efficiently and competently, and had a cheerful personality. Great experience. Keep up the fine service. Jim Sendelbach
Billie Nix-Beddingfield
22:31 28 Apr 20
Just got our BRAND NEW unit placed and we could not be happier! From the moment you talk to them on the phone to the technician coming to install unit.. they are top notch! We could not be any happier with service and product! Highly recommended!
Amanda Chad Folds
22:28 21 Apr 20
Got our new unit today! A big thank you to Premier Comfort Services! It’s warming up, when you realize that your house isn’t cooling off... give them a call. Local and excellent customer service!
Kristal Moss
14:12 06 Nov 19
Austin is an incredible Technician! He was able to get my new unit installed in a timely manner even fixed some other underlying issues as well. And Diana, the receptionist, was there to help make the process so much easier.
Amber Weldon Hagy
15:59 17 Jun 19
This company is wonderful and efficient. The lady in the office was very helpful and made sure I was able to be seen very quickly due to water leaking from the air unit onto the ceiling. Austin was my tech and he was kind and informative and took the time to explain everything to me in detail as well as show me what the issues were. Great service! I happily signed up for their bi-annual service plan so we can avoid future issues.
Gregory S. Thye
21:26 10 Sep 18
Had a Air conditioner failure on Sunday. Mike Worsley from Premier Comfort had it repaired by the early PM on Monday. Very professional service tech. Now have a service contact with Premier, so no more worries! Good to have a service company on my team that knows what the term truly means. Of course, I recommend them!
Kevin Tavares
18:21 05 Jan 18
My heat started acting up in my home over the last week. I decided to call in one of our Athens Ford customers who owns a heating and A/C business. I left a message and had a return call within 7 minutes. They showed up at my home first thing this morning and fixed my issue quickly. Top notch service I could have not asked for anything better.
David Shockley
18:54 10 Oct 17
We've been using Premier Comfort for a few years now and recommend them for your HVAC needs. Great service and very dependable.
Ray Parker
00:29 12 May 17
Great Company and Great people! I had a problem with my AC and they knew exactly what it was and what it needed to be fixed right away!
Joanna Malin Minix
20:03 10 Feb 16
Very reliable and do great work. Never feel like you are getting screwed.
Mark Hyman
04:49 29 Jan 16
Highly recommend these guys. Professional, honest and fair. Sounds simple, but becoming increasingly rare. Thanks again guys!
Pete Kyle
19:20 27 Oct 15
I definitely recommend Premier Comfort. Had to have my 16 year old heat pump replaced and got a quote from my last service company. I called a couple of other companies and got a wide range of prices. When I contacted Premier, Brian gave me a straight forward preliminary quote at a fair price. Brian and John came to my house the very next day to look at the system and layout. He honored his quote price - no extra fees, no trying to upsell me. The crew came out last Wednesday morning and replaced the system. The techs were friendly, professional and efficient. Everything works great and just in time for Winter. Thanks Brian and John!
Kimberly Allen
22:15 14 May 15
Dedicated people that are honest and show up on time! I needed a whole new system. They gave me a good price and installed within 48 hours. Awesome! #ac
Jimmy Chronicle
18:45 02 Nov 12
If you need your furnace inspected, repaired, serviced etc or your AC and you are in the Metro Atlanta area these are your guys!
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